Karibu World Ltd ("Karibu World", "we", "us", "our") respects your privacy and is committed to protecting the personal data you share with us when you use our website and booking services (the "Platform"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.
We collect information you provide directly, such as your name, date of birth, contact details, passport or travel document details, payment information, and frequent flyer numbers, when you search for or book a flight, hotel, or travel add-on. We also collect information automatically, such as your IP address, device and browser type, pages visited, and booking activity, through cookies and similar technologies.
We use your information to: process and manage your bookings with airlines, hotels, and other travel suppliers; communicate with you about your booking, including schedule changes and confirmations; process payments securely; provide customer support; comply with legal, security, and immigration requirements applicable to air travel; and, where you have consented, send you marketing communications about offers and destinations. You may opt out of marketing communications at any time.
To complete your booking, we share the necessary passenger and payment information with the airlines, hotels, ground handlers, payment processors, and other travel suppliers involved in your itinerary. We may also share information with regulatory or border authorities where required by law (for example, Advance Passenger Information for international flights), and with service providers who support our operations (such as IT hosting and customer support tools) under appropriate confidentiality and data protection terms. We do not sell your personal data to third parties.
Because air travel is inherently international, your information may be transferred to and processed in countries other than your own, including the country of the operating airline or the destination of your journey, some of which may have different data protection standards. We take reasonable steps to ensure appropriate safeguards are in place for such transfers.
We use industry-standard technical and organisational measures, including encryption in transit and tokenised payment processing, to protect your personal data against unauthorised access, loss, or misuse. No system is completely secure, and we encourage you to safeguard your own account credentials.
We retain booking and passenger information for as long as necessary to fulfil the purposes described in this Policy, including to comply with legal, tax, and regulatory obligations (such as accounting and aviation security record-keeping requirements), and to resolve disputes.
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data, and to object to or restrict certain processing, including marketing. To exercise these rights, please contact us using the details below; we may need to verify your identity before actioning your request.
We use cookies and similar technologies to keep you signed in, remember your search preferences, and understand how the Platform is used, so we can improve it. You can control cookies through your browser settings; disabling some cookies may affect Platform functionality.
The Platform is not directed at children. Where you book travel on behalf of a minor, you confirm that you are authorised to provide their information for that purpose.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically.
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us through the contact details published on the Platform.
This is placeholder content and should be reviewed by qualified legal counsel before publication, to confirm accuracy for your specific markets, applicable data protection laws (e.g. Tanzania's Personal Data Protection Act, GDPR for EU travellers), and supplier agreements.