Karibu World (“we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with us through our website, social media platforms, or any connected services, including our WhatsApp and Instagram messaging services powered by automation and AI.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, travel details (e.g., destination, travel dates), and any other details you voluntarily provide.
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Message Content: Conversations and inquiries you send via Instagram, WhatsApp, or other platforms we support.
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Device Information: IP address, browser type, operating system, and usage data when interacting with our website or services.
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Booking and Travel Preferences: If you inquire or book a service through us.
2. How We Use Your Information
We use the collected information to:
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Respond to your travel inquiries.
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Provide flight, hotel, and travel-related services.
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Improve our services and communications.
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Customize your experience.
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Comply with legal obligations.
3. Data Sharing
We do not sell your personal information. We may share your data with:
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Trusted partners (e.g., airlines, hotel providers, payment processors) for the purpose of fulfilling your booking or inquiry.
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Service providers who help us operate our business (e.g., IT support, marketing, analytics).
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Legal authorities when required to comply with applicable laws.
4. Data Security
We implement reasonable and appropriate measures to protect your data from unauthorized access, alteration, or loss. While we strive to secure your data, no online transmission is 100% secure.
5. Your Rights
Depending on your location, you may have the right to:
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Access the data we hold about you.
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Request correction or deletion.
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Withdraw your consent.
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Object to processing.
To exercise any of these rights, please contact us at [[email protected]].
6. Use of WhatsApp & Instagram
Our automated services via WhatsApp and Instagram may collect basic information to assist with your inquiry. By messaging us, you consent to the processing of your data as outlined in this policy.
7. Cookies
Our website may use cookies to improve user experience and analyze traffic. You can modify your cookie settings in your browser at any time.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We encourage you to review this page regularly. Your continued use of our services indicates your acceptance of any changes.
9. Contact Us
If you have questions about this Privacy Policy, please contact:
Karibu World
Email: [email protected]
Website: www.karibuworld.co.tz
Location: Dar es Salaam, Tanzania